Shipping and Deliveries – Apex Barber Store

At Apex Barber Store, we believe that getting your hands on premium barber and salon supplies should be as smooth and efficient as the tools we sell. Whether you're ordering clippers, trimmers, grooming accessories, or salon machines, we’ve designed our shipping and delivery services to provide you with a seamless experience, no matter where you are in the country. This page outlines everything you need to know about our shipping and delivery processes so you can shop with confidence and clarity.

Order Processing Time

Once you place an order on our website, our team begins working immediately to get your items ready for shipment. Order processing typically takes 1-2 business days. This includes order verification, quality checks, packaging, and preparing the items for dispatch.

Orders placed before 12 PM (local time) are usually processed the same day.

Orders placed after 12 PM or on weekends/public holidays are processed on the next business day.

Please note that processing time is separate from the actual delivery time.

Shipping Methods and Delivery Timeframes

We offer various shipping options to suit your urgency and budget. Delivery time depends on your location and the shipping method selected during checkout.

Standard Shipping (3–5 Business Days)

Our most popular and affordable option. Ideal for customers who don’t require immediate delivery.

Express Shipping (1–2 Business Days)

A faster option for customers who need their products in a shorter timeframe. This service is subject to availability based on your delivery location.

Same-Day Delivery (Select Cities Only)

In select metropolitan areas, we offer same-day delivery for orders placed before 11 AM. This option is perfect for barbershops and salons needing urgent stock replenishment.

International Shipping (Coming Soon)

While we currently serve customers across Nigeria, we are working on expanding our shipping services to international markets. Stay tuned for updates!

Shipping Fees

Shipping fees are calculated based on:

The weight and dimensions of your order

The delivery destination

The chosen shipping method

You’ll see the exact shipping cost at checkout before completing your order. Occasionally, we offer free shipping promotions for bulk purchases or orders exceeding a certain value. Keep an eye on our homepage or subscribe to our newsletter for updates on such deals.

Delivery Partners

We’ve partnered with some of the most reliable courier and logistics companies to ensure timely and secure deliveries. Our delivery partners include:

GIG Logistics

DHL (Express option)

FedEx

Local delivery riders (for same-day deliveries in select cities)

We continuously monitor their performance to ensure high standards of service.

Order Tracking

Once your order is shipped, we’ll send you a shipping confirmation email with a tracking number and link. You can use this to monitor your delivery in real-time. If you create an account on our website, you can also track the status of your orders directly from your dashboard.

In some cases, especially with same-day local deliveries, tracking may be done via WhatsApp or SMS notifications from our in-house riders.

Delivery Issues

We strive for perfection, but if you experience any delivery issues, rest assured that we are here to help. Here are common issues and how we handle them:

Delayed Deliveries

Sometimes, deliveries may be delayed due to weather conditions, logistics challenges, or high order volumes during promotions. If your delivery is delayed, we will proactively notify you and work with the courier service to resolve it promptly.

Lost or Stolen Packages

If your package is marked as delivered but you haven't received it, please contact us immediately. We'll open an investigation with the courier and provide a resolution, whether it's a replacement or a refund, based on the outcome.

Wrong Address Provided

If you accidentally entered the wrong address, notify us within 6 hours of placing the order. After dispatch, we may not be able to change the address, and you may be responsible for any additional re-shipping costs.

Packaging and Handling

All items are securely packaged in durable boxes or bubble-wrapped envelopes to protect them during transit. For fragile or high-value items such as clippers and salon machines, we take extra precautions to ensure they arrive in perfect condition. Each package is labeled with your details and tracking information.

We also offer gift wrapping and discreet packaging options for special occasions or bulk gifts — available upon request.

Shipping for Bulk and Wholesale Orders

Apex Barber Store specializes in supplying both individual customers and wholesale buyers. If you’re placing a bulk order for a barbershop or beauty salon, we provide special shipping arrangements and discounted delivery fees. You may also qualify for:

Free delivery (based on order size and location)

Scheduled deliveries

Split shipments (if certain items are on backorder)

Contact our support team before placing a bulk order to discuss the best shipping options for you.

Return Shipping (For Returns & Exchanges)

If you need to return an item due to damage, defect, or incorrect delivery, we provide a simple and straightforward return process. Depending on the issue:

We may cover the return shipping costs.

You can drop the item at our designated collection point.

Or we can schedule a pickup from your location (in select cities).

For full return and exchange policies, visit our Returns & Refunds page.

Customer Support for Shipping Inquiries

Have questions about your shipment? Our friendly customer service team is always ready to help.

Contact Us:

Phone/WhatsApp: +91 9319976313 / 7982303953

Email: apexbarberstore@gmail.com

Live Chat: Available on our website (Mon–Sat, 9 AM – 6 PM)